Company Overview

NTT DATA Services is a global leader in IT and business services, offering expertise in cloud computing, data, applications, consulting, and digital transformation. Headquartered in Tokyo, Japan, and part of the NTT Group, the organization operates across more than 50 countries, helping businesses drive innovation through industry solutions, business process services, IT modernization, and managed services.

Job Opportunity: French Language Expert – IT Support

NTT DATA is hiring French Language Experts for its IT Support team in Noida. Candidates with B2-level French proficiency or higher are encouraged to apply. Both freshers and experienced professionals are eligible, with preference given to freshers.

Key Responsibilities

Provide IT Service Desk assistance, technical guidance, and user support for various IT devices, applications, and business processes.
Log, update, monitor, and escalate technical issues to the appropriate support teams within the required timelines.
Assist with IT onboarding activities and ensure smooth system access for new employees.
Coordinate with internal IT teams for system testing, integration, troubleshooting, and maintenance activities.
Explore new IT tools and technologies to improve support services for business users.
Identify, recommend, and implement process improvements and technology enhancements.
Develop knowledge of other IT business functions and take up additional responsibilities as required.
Deliver effective technical support while maintaining high customer service standards.

Eligibility Criteria

Any graduate with French language proficiency at B2 level or above.
Freshers and experienced candidates can apply; freshers are preferred.
Strong written and verbal communication skills in English.
Good French communication skills.
Excellent customer service and interpersonal abilities.
Strong troubleshooting, problem-solving, and issue-resolution skills.
Ability to work independently and collaborate with diverse global teams.
Good teamwork skills and the ability to interact with multiple stakeholders.
Willingness to work in 24/7 rotational shifts with rotational weekly offs.
Must be comfortable working from the office.

Job Details

Position: French Language Expert – IT Support
Company: NTT DATA
Location: Noida
Qualification: Any Graduate
Language Requirement: French B2 Level or Above
Experience: Freshers and Experienced (Freshers Preferred)
Working Days: 5 Days a Week
Work Mode: Work From Office
Shift: 24/7 Rotational Shifts
Employment Type: Full-Time, Permanent
Role: IT Support – Other
Industry: IT Services & Consulting
Department: IT & Information Security
Role Category: IT Support

Contact Details

Contact Number: 7042830109
Email: ria.sarkar@nttdata.com
Application: Interested candidates can share their updated resumes via email.