Job Description

Key Responsibilities

Implement, configure, and customize Zoho applications and other ERP solutions according to client business requirements.
Work with various Zoho products, including Zoho CRM, Zoho Books, Zoho Inventory, Zoho Projects, Zoho Analytics, and Zoho Creator.
Develop custom functions, configure workflows, and implement Blueprint automation and approval processes.
Create business reports, interactive dashboards, and analytical solutions to support decision-making.
Integrate Zoho applications with third-party platforms using REST APIs, Webhooks, and JSON.
Handle business requirements related to CRM, ERP, accounting, sales, inventory, project management, and process automation.
Conduct product demonstrations, understand client requirements, and provide implementation guidance and training.
Support data migration, application testing, troubleshooting, and technical documentation.
Ensure successful implementation and smooth functioning of customized business applications.

Preferred Candidate Profile

1–3 years of relevant experience in Zoho application implementation, development, or customization.
Practical experience working with Zoho applications is mandatory. Candidates must have hands-on project experience rather than only theoretical knowledge or training.
Good working knowledge of Zoho CRM, Zoho Books, Zoho Projects, Zoho Analytics, and other Zoho products.
Practical experience with scripting, custom functions, workflow configuration, and Blueprint automation.
Understanding of REST APIs, Webhooks, and third-party application integrations.
Knowledge of CRM, ERP, and general business processes.
Excellent communication, interpersonal, and client management skills.
Ability to conduct product demonstrations, collect business requirements, and explain technical solutions effectively.
Strong problem-solving abilities and the capability to work independently while meeting project deadlines.

Additional Preferred Skills

Experience with other ERP platforms such as Odoo, ERPNext, and Bitrix24.
Familiarity with WhatsApp Business API and third-party application integrations.
Exposure to AI-powered solutions and business process automation.
Willingness to learn new products, technologies, tools, and platforms based on project requirements.

Work Location

Western Mumbai, with visits to client locations whenever required.

Job Details

Role: Software Development – Other

Industry Type: IT Services & Consulting

Department: Engineering – Software & QA

Employment Type: Full-Time, Permanent

Role Category: Software Development

Educational Qualification

UG: B.Tech / B.E. in Computer Science and Engineering (CSE), Electronics and Communication Engineering (ECE), Computer Science and Business Systems, B.Sc. in Any Specialization.

PG: MS / M.Sc. in Computers, MCA in Computers.

Key Skills

Zoho CRM, Zoho, Zoho Projects, Zoho Creator, Software Development, Zoho Books, Zoho Analytics, Zoho Campaigns, CRM Integration, Webhooks, Workflow Automation, Workflow Management, Zapier, REST APIs, ERP Implementation, Business Process Automation, Custom Functions, Client Management.